Beep Me is our missed call alert product, designed to create additional revenue for MNOs.
How does our missed call notification system work?
Your problem
A customer on your MNO has a low / no phone balance customer, and is unable to make calls or send SMS. This costs yourevenue.
Our solution– a missed call notification
Beep Me sends a missed call automatically (a ‘Beep’) to the person your customer tries to call. The resulting callback creates new revenue for your MNO.
The system can be used for both prepaid and post-paidcustomers who have a low or zero balance, as well as blocked subscribers.
Advantages of our missed call alerts
BeepMe has many advantages for both your MNO and your customers:
- New revenue through callbacks
- Easy to use with a clear‘missed call’ on screen
- Natural system, with notifications delivered in real time
- Best in class response rate for generating callbacks, outperforming SMS alerts
- Complimentary call completion option customers can add to their existing service
- Standard network feature, so no marketing or opt-in required
Why you need a missed call alert system for your MNO
On average, at any one time around 18% of prepaid mobile phone subscribers do not havea balance, and therefore any airtime. Around a fifth of your customer base may thus be unable to use your product, costing you money.
Other issues that can mean your MNO loses revenue include:
- Airtime credit/ loans not being in place for all subscribers
- Calls being cut off when customers run out of balance
- The 3-5% of total calls which are not connected successfully
- A decrease in average monthly revenue per unit(ARPU) or minutes of usage (MOU)
With BeepMe, your customers can continue to stay in contact through the system, and the missed call notifications they generateensure you gain revenue, rather than losing it.
How does this make money for my MNO?
Here are some examples wheremissed call notifications can both help both you and customers:
| Scenario 1: Subscriber A wishes to contact subscriber B, but does not have enough money for a call. A. ‘Beep’ alert is sentto Subscriber B. Result: The missed call notification generated helps the customers stay in contact and generates you additional revenue. |
| Scenario 2: Subscriber A (a user of your MNO) calls Subscriber B, but their status is ‘busy’. A. ‘Beep’ alert is sentto Subscriber B. Result: Whether Subscriber B is also your customer or on a third-party MNO, a missed call alert will be created for them, helping the customers stay in contact and making you money. |
| Scenario 3: Subscriber A (who uses a third-party MNO) calls your customer, Subscriber B, but their status is ‘busy’. A. ‘Beep’ notification is sent to Subscriber B. Result: The missed call alert generated helps the customers stay in contact and generates you additional revenue. |
| Scenario 4: Subscriber A (a user of your MNO) calls Subscriber B, but their status is ‘unreachable’. A ‘Beep’ alert is sentto Subscriber B. Result: Whether Subscriber B is also your customer or on a third-party MNO, a missed call notification will be created for them, helping the customers stay in contact and making you money. |
| Scenario 5: Subscriber A, who uses a third-party network, calls Subscriber B(a user of your MNO), but their status is ‘busy’. A ‘Beep’ notification is sent to Subscriber B. Result: The missed call alert generated helps the customers stay in contact and generates you additional revenue. |
| Scenario 6: Subscriber A calls Subscriber B, but abandons the call before it is answered. A ‘Beep’ alert is sent to Subscriber B. Result: The missed call notification generated helps the customers stay in contact and makes you money. |
| Scenario 7: Subscriber A tries to send an SMS to Subscriber B, but does not have the balance to do so. A ‘Beep’ notification is sent to Subscriber B. Result: The missed SMS alert generated helps the customers stay in contact and generates you additional revenue. |
Contact us for a quote
Talk to us about Beep Me for your MNO today.
Give us a call on +44 7932 459922
Write to us at sales@mobihivelabs.com